Software Services

"So far (14 years), IP was giving excellent solutions on time."
Safet Mangic, Main Roads WA EDMA Administrator
October 2021
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Health Checks

A Health Check helps organizations ensure their software is able to perform at the highest level possible. A system health check also provides benefits related to the improved use of software features as well as functionality.


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Data Migration

Data migration can be technically challenging. We have successfully completed a number of large data migration projects and we would love to help you with your data migration project as you move towards a new and better working environment.


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System Integration

Information Proficiency and Sigma Data Solutions provides customised system configurations that will make your business systems work together, seamlessly and efficiently.


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Workflow Design

When you use a document and records management system, sometimes you need more than information storage and control!

Every organisation has business processes that could be enhanced through automation, ensuring documents and records are accessible by the right people instantly. The Workflow module makes it possible! The Workflow module is seamlessly integrated into the HP Content / Records Manager software, adding powerful workflow capabilities to your business processes.

Information Proficiency will work with you to understand your working environment, design or map your business processes, configure your workflows and train your staff in workflow implementation and use, resulting in increased productivity and efficiency.


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Content Manager Upgrades

Records and Information Management is not just about creating, capturing, finding, using, sharing or storing and protecting. The document management system used to manage both electronic and hard copy records plays a vital role in the lifecycle of our records.

We recommend our Customers upgrade to the latest version of Content Manager to ensure that the program remains compatible with current operating systems, remains supported and to leverage new features.

An upgrade of any business system requires careful planning to ensure minimal disruption to the business and a smooth migration process.

Information Proficiency provides a range of upgrade services:

  • Solution Design
  • Functionality Demonstrations
  • User Acceptance Testing
  • System Integration
  • Migration
  • Post upgrade Support
  • All Levels of Training (System Administrator Through to End User)

If you would like more information on how you can benefit from our upgrade services, please contact us on 08 6230 2213 or email

"Throughout the Content Manager 9.4 upgrade the Technical Consultants with Information Proficiency were professional, knowledgeable and responsive in their support of the project. Would have no hesitation in working with IP on future Content Manager projects. Ongoing support from the Account Manager is always proactive and client focused."
Sean Burton, PMHC NSW
October 2020

"IP was exceptional. Communication, professionalism and skill set were top class. Steven was very patient as he had to accommodate too many obstacles which we (council) had in place! Thank you IP!"
NSW Local Govt
August 2020

"Information Proficiency helped every step along the way and were very patient with our changing situation."
Jeffrey Boehme, NSW Local Govt
Feb 2021

Content Manager Cloud Hosting

Simple and Flexible, Enterprise Content Management in the Cloud

The advantages of cloud storage range from lower storage costs to ease of access across the business. Access and distribute information amongst your employees efficiently and easily with a Content Manager “cloud” solution with Information Proficiency.