What we do...

delivering excellence

We work with our customers to get the results they are looking for. 

We rely on our reputation to deliver services and need our customers as a reference to prove our capability and knowledge to new clients. It’s for this reason that we value what our customers think about quality, service and results, and work hard to make sure we can use all our clients as referees. Our collective knowledge and experience enables us to quickly and efficiently understand the unique challenges faced by your organisation. Our people have experience in most industries and are keen to bring their knowledge to you.

We provide a wide range of services and solutions. These include, but are not limited to:

Business Consulting
  • Business Analysis
  • Business Cases
  • Feasibility Studies
  • ROI Assessments
  • Continuity & Disaster Planning
Records Management
  • Recordkeeping Plans
  • Vital Record Plans
  • Retention & Disposal Schedules
  • Classifications
  • Tagging Models
Information Management
  • Compliance & Audits
  • Work Instructions & Procedures
  • Policies & Guidelines
  • Good Practice Transfer
  • Continuous Improvement
Change Management
  • Communication Planning
  • Training & Coaching Strategies
  • Impact Analysis
  • Change Plan & Activities
Project Management
  • Project Planning
  • Post Implementation Reviews
  • Program Management
  • Scheduling & Resourcing
  • Cost Analysis
Knowledge Management
  • Communities of Practice
  • Knowledge Mapping
  • Collaborative Technologies
  • Lessons Learnt Library
  • Knowledge Sharing
  • Technical Requirements Analysis
  • Solution Design
  • Technical Infrastructure Design
  • Product Selection & Gap Analysis
  • UI & Wireframe Designs
  • OpenText Content Manager (TRIM) Upgrades & Licences
  • OpenText Content Manager (TRIM) Maintenance & Support
  • OpenText Content Manager and SharePoint Integrations
  • ABBYY Upgrades & Licences
  • ABBYY Maintenance & Support
  • OpenText ControlPoint Licences
  • OpenText ControlPoint Maintenance & Support
Operational Improvement
  • Business Process Management
  • Business Transformation
  • Process Improvements
  • EAI Processes
  • KPI's & Measures